The UK's sixth largest airport has appointed In Equilibrium to train managers how to spot stress in staff so they can take action in the run up to the busy Easter weekend.
The course will enable managers to meet their legal and health and safety compliance responsibilities in assessing stress risks at work.
In 2008, the airport handled over 9.5 million passengers and it is hoped the training will help staff deal with the stress of heightened security, adverse weather, cancelled flights and customer complaints.
Stress-spotting training programme for Birmingham Airport managers
Birmingham airport is training managers how to spot the signs of stress.
