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HR Excellence awards 2020: The winners

Yesterday (26 January) HR professionals attended the 2020 HR Excellence awards ceremony, virtually for the first time, to celebrate best practice in industry.

Due to the COVID-19 pandemic, this year’s awards inevitably took place online.

However, it still being the awards 25th anniversary, and a rare occasion to celebrate the success of HR professionals around the world, attendees were encouraged to dress up for the event and take part in a live celebration through Twitter and LinkedIn.

HR Excellence Awards:

HR Excellence Awards 2021: The winners

HR Excellence awards 2022 entries now open

The Financial Services Compensation Scheme (FSCS) was one of the lucky few to bag multiple awards at last night’s event, taking home trophies for Best HR Team of the Year and Best People-focused Workplace Design Strategy.

NatWest Group also walked home with two awards through the efforts of its HR team at Royal Bank of Scotland – winning Best Health and Wellbeing Strategy and Best Internal Communications Strategy.

HR magazine would like to congratulate the winners of each award and a special thanks to our sponsor Dorchester Collection.

Thank you to all who joined us for the event too. If you missed it, the ceremony is now available to view on demand here.

Here are the winners in full:

HRD of the year

Kelly Williams, TALIS


HR future leader of the year

Miranda Burgum, GAIL’s Bakery


HR team of the year

Financial Services Compensation Scheme (FSCS)


Best people-focused CEO of the year

Rick Willmott, Willmott Dixon Construction


Best employee engagement

Livv Housing Group


Best talent management strategy

Mitchells & Butlers


Best recruitment strategy

NHS Blood and Transplant


Best diversity and inclusion strategy

The Financial Ombudsman Service


Best learning and development strategy

Jardine Motors Group UK and Swiss Re Management


Best health and wellbeing strategy

Natwest Group

Best people-focused workplace design strategy

Financial Services Compensation Scheme (FSCS)

Best reward and recognition strategy



Best CSR strategy


Best HR technology strategy

Circle K Europe and Turkcell Global Bilgi

Best transformation strategy

Lloyds Banking Group and TalkTalk

Best internal communication strategy

Natwest Group

Best HR strategy from overseas

Dogus Automotive (DRIVE)


We look forward to welcoming you to the HR Excellence Awards 2021. Nominate the next winners here.