The findings from the National Association of Pension Funds (NAPF) show 60% of HR managers do not think staff understand pensions and retirement issues, while 79% believe information in employee joining packs is sufficient information to communicate pensions to employees.
Nigel Peaple, director of policy at the NAPF, said: "The views of those at the heart of companies show that employers view their workplace pension as something deeper than just a normal part of the employment package. There clearly remains a strong sense of duty and responsibility towards their workers which employers should gain more credit for."
But he added: "There are still some issues to resolve around information and understanding but these are matters that are being improved upon."
Employers have duty to help retiring staff
More than nine out of ten HR managers (91%) still feel offering a pension scheme helps them become a responsible employer and 89% believe it is their duty to help staff prepare for retirement.