What is required from the modern manager?

The expression 'control freak' has become horribly overused. There is one context, however, in which it remains an entirely appropriate term of abuse, and that is in the workplace, with those diehards...

Can HR add value to the customer experience?

There is no question that today’s customer demands more for less, high quality, great value, transparency, integrity and trust from the companies they deal with. This effectively means that, as a...

Employers sign up to embed vocational qualifications into their business strategy

Some of the UK’s largest employers have joined a nationwide campaign to embed vocational qualifications (VQs) and learning into the future of British businesses.

Benchmarking can help improve learning and development initiatives

With the current economic climate putting pressure on budgets and time, learning and development (L&D) professionals are facing increasing challenges to drive efficiency and improve business...

Deloitte celebrates 600th teacher graduate of its ‘train the trainer’ employability initiative

Deloitte celebrates 600th teacher graduate of its ‘train the trainer’ employability initiative

Apprenticeships rise, even among over-50s, says work and pensions ministry

Statistics from the Department of Work and Pensions showed an increase of 103,000 adults taking part in apprenticeship schemes over 2010 and 2012.

Create mobile learning, not art for art’s sake

Smartphones and tablet computers such as the iPad provide a dynamic and innovative way to deliver just-in-time learning content for staff on-the-move.

LV= launches in-house training academy for actuaries

LV= has launched an academy to recruit and train actuaries, to provide them with a pathway to acturial qualifications and support ongoing development.

Employees forced to make decisions at work they are not qualified to make, according to CMI

A lack of competence and misplaced confidence amongst bosses is creating a stressed out, unfulfilled workforce.

Profitable links between small business and university sector are growing, says IoD

Almost three-quarters of SMEs in the UK have worked with a university or higher education institution (HEI) in the past year, for professional development of staff.

Facing up to Economic Turbulence: When Training Your Trainers Really Counts

As the great recession continues to bite, businesses are looking at more innovative ways of making their training budget go further. Train the Trainer programmes play a critical role when it comes to...

Coaching should be for all, says Institute of Leadership & Management report

Despite being acutely aware of the benefits of coaching, only half of UK companies actively coach all of their staff, according to research by the Institute of Leadership & Management (ILM).