Sales staff can no longer survive on being 'brash'. Successful recruits will be those who have real customer empathy.

Global Workplace Solutions' talent management programme to create technically-capable and customer-focused facilities managers was so effective its remit is widening.

<p>A campaign to encourage employers to provide prayer rooms to meet the religious needs of employees is launched today by St Ethelburga's Centre for Reconciliation and Peace.</p> <p>The campaign is...

<p>The home secretary has warned police officers they will gain little from striking.</p><p>The reaction comes as news that the Police Federation union will lobby the Government for the right to...

Senior managers get more perks than their higher-ranking colleagues, according to a new Croner report.

<p>The prime minister has outlined plans to improve employees skills, give agency workers more rights and get more people off benefits and into work over the next year. </P><p>In his draft Queens...

<p> Employees are more likely to trust their immediate managers than the senior management team, according to BlessingWhites State of Engagement Survey 2008. <p/> <p>The research found that while 71%...

<p>Management as we know it has run its course and has no place in the future workplace, according to BTs director of people and policy, Caroline Waters. </p><p>Speaking at a roundtable event on...

<p><i>HR</i> magazine is looking for nominations for the 2008 Most Influential ranking. The ranking, this year validated for the first time by Henley Management College, and sponsored by Ceridian, is...