Customers valued one thing above all: the service by the employees who worked directly with them.

When I think about HR, this is what concerns me most: how to make people feel valued when they come to work every day.

Boots Opticians tops the list of Sunday Times Best Companies to Work For 2011

Boots Opticians and Goldman Sachs have topped the list of the Sunday Times Best Companies to Work For 2011.

Employee engagement matters more than you think

Why do we work? To live our lives with comfort and dignity, for food and shelter, to provide for our loved ones, to apply our talents, contribute to society and be valued.

Relying on "fixed grin" employee engagement during economic downturn could be fatal

Reducing emphasis on employee engagement because of the economic climate would be "fatal" for organisations, the Chartered Institute of Personnel and Development has said.

"There's only one thing worse than an idiot and that's an engaged and motivated idiot"

The employee engagement "industry" is based on an untested concept and suffers from a lack of rigour, according to a prominent HRD.

HR not winning engagement argument, MacLeod warns HR seminar

HR directors must not be complacent that the case for engagement has been won effectively in government and business, warned report author David MacLeod today.

IT workers frustrated by slow progress and negative perceptions

Two thirds of IT managers have failed to meet personal goals at work and are frustrated by being constantly expected to "keep the lights on" at work rather than engage in real computer innovation,...

Enter HR magazine's competition: engage your employees and help your local community

HR magazine is offering three organisations the chance to be part of a fun initiative through which their employees can be involved in mentoring young people in schools or colleges via a proven CSR/HR...

Rediscovering your mojo in 2011

I think 2011 should be remembered as the year we re-discovered our mojo, as a nation, as organisations and as individuals. For HR to contribute to this bold vision, it's time to focus on the need for...

HR magazine unveils results of its Employee Engagement Survey at FREE seminar

Join the HR team for breakfast to hear the full results of our Employee Engagement Survey 2010, in association with Fairplace

News

CEOs fail to get behind engagement strategies, HR research reveals

We want staff to perform miracles yet about half of UK organisations are ignoring expert advice and failing to give employee engagement the executive sponsorship it needs. CEOs aren't listening to HR.

UK workers most disengaged in Western Europe

Management consultants Hay have released a study that suggests that workers in the UK are the most disengaged in Western Europe.