Reputational damage

Sue Gray resignation: What HR can learn

Sue Gray resigned as chief of staff to prime minister Keir Starmer on 6 October. What can HR leaders learn from the lead up to this resignation, about how to handle internal and media scrutiny?

Worker who accidentally called customer a “twat” wins tribunal

A part-time administrator was unfairly dismissed after she mistakenly sent an email to a customer describing him as a “twat”, a tribunal ruled.