The apprenticeship levy has been thwarted by challenges and many suggest there ought to be a better alternative. But is the perfect solution out there? Dan Cave writes

Covering the key areas from offering choice and flexibility to eliciting feedback and measuring success, this is HR magazine's guide to creating an effective staff benefits scheme.

Veronica Kumar, head of people and change at T5, has had to use considerable skill to ensure combative unions don't throw the staffing schedule for the new terminal off course.