Joining in November 2012 as SuperGroup's first-ever HR director, Cartwright set about building a world-class team to drive the HR purpose of ‘transforming organisational performance and people’s working lives for the better'. She has led the people agenda through the transition from a UK-centric, founder-led organisation into a global phenomenon. Alongside the ever-increasing complexity of leading a business that operates in 20 different employment jurisdictions around the world, headcount has tripled to circa 6,000. Retaining the Superdry entrepreneurial culture has always been front of mind and has been a success story.
First and foremost a business thinker and leader, Cartwright has a reputation for challenging the status quo of HR thinking – particularly in the fields of performance management, reward and engagement.
Describing herself as ‘a retailer at heart’ she cut her HR teeth at Tesco; initially in-store and quickly progressing into regional and then group employee relations roles. Prior to SuperGroup Cartwright was head of HR at Nationwide building society where she led significant change in its approach to reward, employee engagement and organisational effectiveness using innovative and award-winning approaches to people management. She has previously held senior HR roles with AXA Life & Pensions and Barclays Banking Group, and run her own successful independent consultancy.
Cartwright sits on the Prince's Trust South-West development committee and is a strong advocate of the Trust’s work with young people.
Her career highlights include:
HR magazine article: SuperGroup’s first HR director shares retail wisdom
HR magazine article: HR's future is as the voice of reason in business