Government’s Red Tape Challenge can improve equality law and create greater business opportunities, says BT director

Caroline Waters, BT’s director of people and policy, has spoken publicly about the impact equality has had on business, in a bid to encourage employers to become involved in the Government's Red Tape Challenge initiative.

Diversity and equality has become the latest branch of employment law to come under the spotlight of the Government's bonfire of red tape and Waters (pictured) has been appointed to advise on the process.

She said: "There is no doubt we have come a long way since women machinists in Dagenham had to strike for the right to the same pay as their male colleagues. Businesses are now taking their responsibility much more seriously than before and many have auditable processes in place.

"While legislation clearly doesn’t hold all the answers, I believe the Equality Act has created a clear framework in which we can look at the concept of total inclusion at work and in society and move away from the ‘strands’ that simply don’t reflect the complexity of real life and real people.

"The Act makes equality law easier to understand and implement. It has also introduced much-welcomed consistency, both between protected groups and between employees, customers and other individuals upon whom we as businesses have an impact.

"The Red Tape Challenge is an opportunity to put the Act into practice in a way that creates greater business opportunities. It is true that the Equality Act has meant potentially increased costs in the short term, and even a higher level of liability and therefore financial exposure because of the levelling-up of protection in some areas. However, those companies who have the policy in place to ensure all people are treated with respect, dignity and are afforded equal opportunity have the business advantage. This is the ‘stuff‘ that makes an organisation the employer of choice and increasingly the supplier of choice. It attracts and retains the best talent and brings in business. The opportunity costs of not taking this path more than outweigh those of ‘getting it wrong’.

"The major problem for employers with legislation of this nature is that all too often new provisions need to be tested in the courts, with practice being established by case law. This really isn’t helpful for business or society, as it often means we lose touch with the spirit of the legislation and become embedded in technicalities rather than seeking pragmatic approaches to making the legislation live for employees and consumers.

"To help mitigate this, the onus must be on legislators to make things as clear and unambiguous as possible and in this respect I feel too many legislators are specialists without real experience of the complexity of modern workplaces. Simplicity, clear timelines, real insight in to the environments in which the law will be used and tested and a ‘right first time’ attitude are what actually make good legislation that everyone can get behind.

"In my view it is really important employers remember both the personal needs of our employees and the role they play in the wider society - as parents, grandparents, carers, volunteers and consumers. By understanding this complexity and embracing the different perspectives it offers us, we gain a better understanding of our customers and the society in which we do business. I believe it is our difference that makes us resilient, relevant, bursting with skill and energy – and that’s what creates the competitive edge, however large or small the business."

Employers can take part in the Red Tape Challenge on equality by visiting: http://www.redtapechallenge.cabinetoffice.gov.uk/home/index/