Croydon Council implements online system to manage its organisational structure

Croydon Council has launched an online system to manage the organisational structure of more than 10,000 members of staff.

The organisation is working with workforce modeling adviser HumanConcepts to use the Software (called OrgPlus Enterprise) as part of its approach to meet the nationwide spending review initiative and service delivery requirements, and it is hoped it will help Council management more effectively plan and deploy its staff within the new budget constraints.

Steven Clarke, workforce analyst and information manager at Croydon Council, said:"As part of the spending review we wanted to provide management teams with improved intelligence so that they can make informed decisions on the Council's organisational structure.

"It is invaluable for managers to have at their fingertips a very powerful tool for restructuring and organisation management, as well as for providing accurate information for reporting. Displaying the data visually makes it much easier to see how we can best deploy staff in positions across departments and to avoid double accounting of possible savings."

The Council workforce team is using data from its Midland Trent HR management solution to populate OrgPlus Enterprise. This lets Council managers view organisational charts graphically. The Council plans to roll out access to the system (password protected for different levels of information) so staff can use it as a visual employee directory and look up a colleague's title, position and department. Staff will also be able to feedback on the information displayed, improving the overall quality of data held.

Clarke added: " "The facility will also help us with our data integrity drive. We are planning to enable employees to view the charts on our intranet and feedback any changes - they will also be able to see how colleagues fit into the overall organisation."

With a workforce of about 10,500 staff, including teachers in schools, Croydon Council is the largest employer in the borough. The Council makes a significant contribution to the local economy, spending over £900 million per year. The Council provides a large number of services for local people, businesses and visitors to the borough, including services for children and adults, and environmental, cultural, sports, housing, planning and benefits services.