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Glasgow International Airport launches customer service charter

Glasgow International Airport has launched its customer charter, the first of its kind in the UK, and has trained staff to put themselves in the place of those using the airport, in a bid to become a...

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Office salaries defy double-dip recession, having increased from 2011, finds Office Angels

Advertised UK salaries are holding steady despite the country’s descent into a double dip recession, according to the latest figures from office recruiter Office Angels.

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Why don’t some HR directors ‘get’ global payroll outsourcing?

The value available to an organisation in outsourcing its global payroll is well documented. So why is it that we still see some HR directors not grasping and driving the need for outsourcing when...

Equality Act 2010: Government consults on repeal of provisions as part of red tape challenge

Following a review of equalities legislation under the red tape challenge, the Government has launched a consultation seeking the views on proposals to repeal two measures from the Equality Act 2010.

Equality and diversity policies 'already paying dividends', reports Home Office

The Government's approach to spreading opportunity and tackling discrimination is "already paying dividends", The Home Office has reported.

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The ticking time bomb of older workers

Until 1 October 2011, most businesses adopted the default National Retirement Age (NRA) of 65 for their staff. Under the then law, employers had the right to retire employees at 65, provided they...

Ministers could be given powers to raise cap on compensatory awards paid by employers following unfair dismissal

The UK Government this week published the Enterprise and Regulatory Reform Bill, which will, if passed, make significant changes affecting how workplace disputes are dealt with.

Are middle managers left behind by UK business?

Put the executives to one side for a second, we believe that the heart of the UK economic recovery will be driven from the engine room of our organisations and this is in the hands of the often...

European economic uncertainty erodes UK employers confidence to recruit, reports REC

Economic turbulence, including the woes of the eurozone, has affected employer confidence to recruit this month, according to the Recruitment and Employment Confederation’s (REC) JobsOutlook survey,...

Raising the baa: Ikea staff herd sheep as part of leadership programme

The Bristol outlet of home products multinational Ikea has sent several teams of staff from different departments to strengthen and transform their team skills and attitudes with the help of a flock...

Small firms behind the curve with employee benefit reviews, finds Legal & General

Two-fifths of firms with between 10 and 100 staff do not plan to review the benefits they offer their staff for the foreseeable future, research conducted on behalf of insurer Legal & General has...

NEST announces the 'golden rules' for communicating pensions auto-enrolment to staff

With just a few months to go before millions of employees begin saving into a pension for the first time, as auto-enrolment legislation comes into force, The National Employment Savings Trust (NEST)...