Class of 2011 destined for low-skilled jobs or unemployment

Over half of graduates from the class of 2011 will end up in low-paid roles or still be out of work six months after graduation.

Work experience counts! Or does it?

In most professions, there is always talk about the fact that experience counts, and for some, this is seen as more important than any qualification or accreditation via in house training programmes. ...

Why are employers cutting back on training when they should be investing in learning?

'My training budget is under pressure - or has been slashed or frozen completely. It’s not fair. Training is an easy targe'”: these are the cries we hear far too often from HRs and training...

Managers see Sir Richard Branson as a great business coach - but don't rate Lord Alan Sugar

Lord Alan Sugar has been crowned the UK's nightmare career coach in a poll by the Institute of Leadership & Management (ILM), released to mark the launch of its 'Perform at Your Peak' professional...

Zizzi launches customer experience management system to train staff on diners' needs

Zizzi, an Italian restaurant chain with 115 locations in the UK, is focusing on getting closer to its customers with the introduction of a customer experience management (CEM) programme from...

Asda to train 25,000 apprentices by 2012

Supermarket chain Asda is to offer 6,000 apprenticeships by the end of this year and up to 25,000 by the end of 2012, giving thousands of young people the chance to gain an accredited qualification.

Sky launches training academy for software developers

Sky has announced the launch of a new training academy for 50 UK software developers in order to best serve its customers with the newest innovations when it comes to its increasingly popular apps and...

Employers dissatisfied with the levels of training of graduates and school leavers

Employers are concerned with the basic skills levels of school and college leavers, the CBI / EDI annual Education & Skills Survey 2011 revealed today.

Public sector forced to defend its training and staff development methods

HR directors in the public sector have come under new scrutiny – and have been forced to defend their training methods – following research showing employers in small businesses are reluctant to hire...

Employers remain committed to learning and development investment

Most business will continue to invest in learning and development into 2011, according to a survey from leadership training provider Ken Blanchard Companies.

FT launches non-exec certification

The Financial Times has launched the first professional qualification for non-executive directors (NEDs).

Chinese restaurant chain embarks on customer experience management initiative

Ping Pong, a chain of dim sum restaurants, is focusing on delivering an exceptional customer experience and developing staff morale by employing a customer experience management (CEM) programme.