Workers think organisations are too slow and inflexible, according to Hay Group research


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While many companies know that becoming more agile and flexible is necessary for future success, employees think that their organisations are stuck in the slow lane, according to research released today

The findings from global management consultancy Hay Group found that 55% of UK employees say that their organisations are slow to make decisions while 41% believe that decisions are not made at the right level.

And more than a third (37%) say that their organisations cannot respond flexibly to the changing business environment.

Jon Dymond, director at Hay Group said of the findings: "The speed at which companies make decisions and how they respond to market challenges are matters of business agility.

"Agile firms are able to flex and change, structuring themselves to avoid bureaucratic processes and taking the bold decisions necessary to drive the organisation forward.

"Clearly, UK workers feel that their sluggish superiors are failing to make decisions in a timely fashion, or at the right level. Both are essential to operating effectively and, at a time of on-going economic uncertainty, Britain is in need of a turbo-charge."

He added that to reach business agility, leaders should ensure that employees feel empowered to make decisions quickly.

"Leaders would also be well advised to view expanded decision-making authority as offering development opportunities for employees, giving them a chance to test and enhance their decision-making skills," he said.

Hay Group's research uses data from the organisation's employee opinion database, which includes 5.5 million employees, including senior management, from across the world.

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