Nicola Harrison

Make a Difference: Aviva - Perfect match

Global CSR director at Aviva Louella Eastman is proof that CSR's natural home is HR.

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Benefits case study: Citi - Remedy for a loss in productivity

Citi staff can visit a dentist or other clinics and be back at their desks in minutes. The financial services firm's PMI covers treatments at a health centre in the same building.

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Benefits case: Study Tesco - A big break for work-life balance

Tesco's Lifestyle Breaks give employees the chance to spend time with their children, renovate their house, go travelling, have plastic surgery - whatever takes their fancy.

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L&D Case Study: Sale Sharks Rugby Club - In pursuit of clearly defined goals

With poor results on the field and slowness in adapting to change on the business side, Sale Sharks Rugby Club saw a training initiative as the way to add focus on and off the pitch.

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L&D Case Study: beCogent - Scheme boosts skills for growth

Call centre provider beCogent had grown quickly, but staff were struggling to catch up. The answer was a mentoring, work-shadowing and development programme called Fastrack.

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