Performance management

How to stop management controls leading to misconduct

A one-size-fits-all approach to management controls could have unintended effects on employees.

Performance benefits and surprising insights from a strengths-based focus

Strengths-based development is becoming an important resource in HR's toolbox as organisations seek enhanced performance from their complex hybrid work arrangements and hard-pressed management teams.

What are OKRs? And how do you use them well?

When it comes to productivity and alignment, HR has turned to key result areas (KRAs), key performance indicators (KPIs), and now objectives and key results (OKRs).

Appraisals – common pitfalls and challenges

We have all had that feeling around appraisal season. Everything seems fine so why waste time when we have work to get on with?

Setting expectations rather than managing performance

It’s been some time since many organisations revisited the value of performance management processes and experimented with different solutions to try to move away from the process and create a more...

The difference between checking in and micromanagement

Checking in on employee wellbeing has become crucial since the pandemic. But, from over-eager managers to intrusive leaders, where does the line between checking in and micromanagement lie?

Why employee feedback does not have to be cumbersome: LondonEnergy case study

This story is about something very concrete. It is about how HR teams can be innovative, even in the utility sector, and it will give you a concrete example of what can be achieved when we understand...

Hybrid working – the big HR challenge

We have all seen the recent surveys and it’s now very clear; post pandemic, a significant number of employees want to retain at least an element of homeworking. These last nine months or so have been...

The key characteristics for effective performance conversations

Don’t ask managers to squash discussion of potential and career development into the last few minutes of a performance review

Managers failing to set targets

Research calls into question managers' approaches towards staff development

Why you need to ditch the nine-box grid

Many are rejecting the nine-box grid and rolling out more flexible, bespoke talent management systems