Mckinsey

McKinsey’s customer-centric people function framework lacks focus

McKinsey built a business on trust-building, with multiple components and then has gone on to sell this very model to its clients. The framework deconstructed addresses the stentorian cry for help...

HR more vital in uncertain times

The HR function is becoming more influential in uncertain economic climates, according to a study from the CIPD and Institute for Employment Studies (IES)