Frontline staff

Frontline worker dissatisfaction costs UK £14bn per year

More than three quarters (77%) of frontline workers reported they were dissatisfied with something at work, according to research by workplace operations platform Safety Culture, published on 22...

How can HR support seasonal workers?

Leaders of Morrisons announced yesterday (9 October) that the firm will be hiring 3,000 drivers ahead of the holiday season. Sainsbury’s is due to hire 20,0000 seasonal workers in the lead up to...

Retail worker protections: set a new standard for frontline support

New legislation to protect retail workers could set a new standard for protecting frontline workers. What can HR leaders learn?

Unflushable toilet lands firm and director with thousands in fines

A construction company and its director have been fined by the Health and Safety Executive (HSE) after they failed to provide suitable toilet facilities on site.