For many employees the technology they use at home is far ahead of what they have at work. That needs to change rapidly
Around one in four (26%) Generation Z workers (aged 16 to 22) think their company isn’t doing enough to attract young people, according to a report from Advanced
As AI alleviates admin-heavy tasks employees will be able to add a significant layer of additional value to the business. They will also be able to focus on tasks that are more engaging and fulfilling
How should businesses manage an incident where a senior individual has made controversial comments on social media that have a negative impact on the business?
Cloud-powered AI technologies are changing the nature of contact centre work and paving the way to more fulfilling and challenging roles for employees