Change is either major and structural or constant like a dripping tap, delegates at a recent workshop were told.
Lack of consistency in employees' pay is having a damaging impact on staff retention, new research reveals.
Others may still follow best practice but I believe that we have gained a lot by breaking the rules
Around 3.1 million part-time and 2.4 million full-time workers are still earning below the real living wage
When Karen Forrester joined TGI Friday’s, it was a brand in decline. So how did the winner of the Most People-Focused CEO in this year’s HR Excellence Awards turn it around?
Our next HR magazine webinar, produced in partnership with workforce data insights provider SHL, focusses on skills-based hiring.
Ping Pong, a chain of dim sum restaurants, is focusing on delivering an exceptional customer experience and developing staff morale by employing a customer experience management (CEM) programme.
