The direct approach: HR at Direct Line Group
HRD Simon Linares explains why engaging and caring for frontline employees so they can support customers always comes first for the insurance company
HRD Simon Linares explains why engaging and caring for frontline employees so they can support customers always comes first for the insurance company
HR magazine speaks to the future leaders of the industry to discover what makes them tick
How bureaucracy and hierarchy have been avoided in favour of customers being brand advocates at mobile network provider giffgaff
Here are some real-life dilemmas faced by HR directors we spoke to, and the advice from others in the profession
In this series of columns we're asking HR professionals to help get the conversation going on HR's own mental health by sharing their personal experiences
Here are some real-life dilemmas faced by HR directors we spoke to, and the advice from others in the profession
HR magazine speaks to the future leaders of the industry to discover what makes them tick
Lloyd’s of London is a 300-year-old insurance institution and has the legacy processes and attitudes to show for it
HR magazine speaks to the future leaders of the industry to discover what makes them tick
Your organisation’s culture and core values must be authentic
In a new series the RSA chief executive grills business brains on pressing employment and social issues
To tackle the shortage of doctors one NHS Trust is upskilling from within, as well as developing leadership training to retain the talent it’s got
Kerry Foods’ staff were very loyal, but the business needed a collective people agenda to continue entrepreneurial growth
It's been an eventful year for HR-related issues hitting the headlines. Our 12 Days of Christmas countdown revisits each month's most notable happenings
