At Wegmans I discovered how to stock an entire supermarket in fivehours. I learned about customer service, retail sales, supply chainmanagement, competitor analysis, leadership and how the smallestgestures of kindness can lead to intense loyalty. I also got to knowabout the operations of a business, so moving to managing the peopledriving these operations felt like a natural transition.
Having an understanding of people's roles within a business helped merealise that HR is not just about sick forms and holidays, but rather itis about knowing your most expensive and important assets - the people.HR is also about making sure employees feel fulfilled in theirrespective roles, so they can carry out their jobs to the best of theirability. So although it was a seemingly small start, I count myselflucky to have learned so much from my first ever role.
