Employee experience (EX) matters. But what should we be doing in HR to really deliver excellence?

One in five (21%) Brits quit their job due to toxic workplace culture, according to Breathe’s Culture Economy 2020 report.

The cut-off date for companies to apply to the furlough scheme has been extended

In times of unprecedented crisis, business leaders often fall into the trap of jumping straight into ‘troubleshoot’ mode rather than ‘assess and analyse’.

Seventy per cent of UK employees are confident their employers can get through the pandemic crisis, according to consumer intelligence firms Toluna and Harris Interactive

Over the last fortnight, the COVID-19 crisis has forced organisations to suddenly shift their employees from working in the office to working from home.

Springing a pulse survey on your employees and then failing to feed back or act on the results quickly turns the survey into a disengagement tool

Ninety-four per cent of employers have reported facing challenges when providing a workplace pension according to a study by Smarterly

Companies need to focus on employees’ emotions and keep their promises if they want to restore productivity and engagement, according to Gartner’s chief of HR research Brian Kropp

Obstructing honest feedback will result in simmering disputes between different teams and departments, said chief executive and founder of ViewsHub Ab Banerjee

John Lewis and Waitrose staff will receive a bonus of just 2% in 2020, which is their lowest payout in 67 years

The UK has a persistent problem with productivity. Recent statistics indicate that productivity is stagnant and its growth has been sluggish for the past decade or more