Quentin Millington

Culture: still banging your head against the same old wall?

A boy learning to ride a bicycle careens across the lawn and skids into a dry-stone wall. Tears flow on and off for the weekend, during which he bumps his head several times and grazes both knees. ...

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Culture evolution: the leader’s burden

In this last article of the series, I consider the demands placed on individual executives mandated to build high-performance cultures.

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Beyond rhetoric: dynamics of anxiety and change

In this third of four articles, I show how anxiety creates resistance and then examine conditions that might lead to meaningful change.

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The right key: deciphering organisation culture

In this second of four articles on culture within organisations, I explore the challenges of understanding corporate culture and identifying needs for change.

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The dangerous rhetoric of culture change

In this first of four articles on culture within organisations, I explore the three layers of culture and the difficulty of leading change.

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Three development myths that undermine business success

How can a company achieve enduring success through the power of its employees? Recruitment of good people is the ticket for entry into the market. Effective retention safeguards this initial...

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Who owns people development? Not HR

"In a big organisation like ours," explained my lunch companion Charles, the managing director at the sharp end of a global investment bank, "all that people stuff is done by HR".

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Appeals to established norms of workplace behaviour and performance can help deal with stress of restructuring

Industry upheaval and company restructuring can disfigure the cultural landscape of an institution.

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When was the last time you left the office thinking, 'I’ve just had the worst day of my life'?

Industry restructuring has tremendous impact on people made redundant, and companies rightly offer outplacement and other support services to those unfortunate enough to lose their jobs.

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