Nicole Posner

Taking the grief out of grievances

It's best to air grievances effectively within the organisation or through external mediation, before they become tribunal cases


Accusations, blame and getting past 'the lie'

In any conflict situation, there is always three sides to the story: the versions of the sides involved and, somewhere in the middle, the truth


Mediation and the employee 'fear factor'

Are employees refusing to engage in mediation before tribunals out of fear?