Andy Chappell

Using wellbeing as an engagement tool

Managing a hospitality business worth £80 million, I know only too well the importance of staff engagement. My philosophy is that to get the very best service for my clients and consumers, as well as...


Why wellbeing drives profit as well as engagement

Making a profit and ensuring the wellbeing of staff are not opposing goals. Andy Chappell, managing director of ISS Facilities Services, Food and Hospitality in the UK explains how to make health and...