Employees leave jobs where managers don't trust them to get on with it
David Woods, 16 March 2009
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Nearly half (42%) of employees who quit their jobs do so because they disagree with management styles they see as unhelpful.
The main form of bad practice identified by BT Business, which carried out the survey,
is when managers constantly stand over employees monitoring their work. A quarter of staff (25%) do not think this approach is helpful for their career development.
Commenting on the findings, Mike Bourne, from the Centre for Business Research at Cranfield University, said: "Trust is absolutely important. This comes from communicating very clearly and precisely with the people who work for you. [Staff] need to know exactly what is required of them at work so they know if they are doing a good job or not."
And Robin Mackenzie, marketing director at BT Business, added: "Things have to become much more collaborative and trusting, and managers then have to trust their people to deliver on the things they are there to do. The second thing is to make sure you use the solutions and technologies available to you. It is about a new communications style that works best for both parties."
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