Opinion
Gary Browning, 20 May 2010
Many books on leadership still place their faith in the model of a single leader and yet this idea is being overtaken by the demands of a new world - one in which the capability to collaborate, even with competitors, is essential to survival. This applies to business, and even more pertinently, to the newly formed coalition government
The Conservative and Liberal Democrats must work collaboratively if they are to drag the economy out of such a large public deficit. So how can organisations adapt to this collaborative culture? How can they best overcome those inevitable differences without impeding the decision-making process and threatening the success of an organisation?
In order to collaborate, and collaborate effectively, there are several things an organisation must do: build trusting partnerships with all stakeholders; recognise the collective responsibility; commit to breaking down any barriers to effective working; and celebrate any successes as a team. Organisations need to work together across stakeholder groups as an ingrained and genuinely desired way of working, rather than an occasional novelty. As we have seen in the protracted negotiations between the Conservatives and Liberal Democrats, this is easier said than done and will more often than not, involve a series of potentially sensitive compromises on both sides. The aim must be to establish real collaboration - discard old boundaries, both mental and physical, and allow largely unfettered access to the organisation for the benefit of all.
For a business to be truly resilient, it should be, and be seen to be, as seamless internally as possible. However, as Lynda Gratton at London Business School observes, there are four paradoxes that need to be overcome. To implement major initiatives, complex teams are vital. Such teams have four defining characteristics - large, virtual, diverse and specialized - however, these are the same characteristics that can also destroy team members' ability to work together.
So how can organisations overcome these obstacles to establish real collaboration?
Collaborating on... complex tasks:
Always ask the following four questions:
What is the optimum size of this team?
What will we gain from a team members' virtual collaboration that's better than the collaboration of those closer to home?
How can we make the different backgrounds of team members a way of building knowledge and not a barrier?
How do we get specialists to cooperate rather than fight each other?
Collaborating for... best practice at all levels of the organisation
Lynda Gratton from the London School of Business identified eight ways to build collaborative teams:
Executives need to:
HR needs to
Team leaders need to:
The aim should be to start thinking collaboratively, considering such questions as listed above, before embarking on initiatives to ensure their success and to foster an enthusiasm for future collaboration. Understandably, many organisations are nervous about using a collaborative model of working and yet, done well, the benefits can ensure a business's resilience and future success. We are all keeping our fingers crossed that the collaborative working within the new coalition government remains in place long enough to implement the necessary policies to put the economy back on track.
Gary Browning is CEO of Penna
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