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CIPD: employers that ignore trust issues and stress among employees risk losing top talent

David Woods, 26 Oct 2011

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Improving pay may be the top reason people give for wanting to move jobs in the current climate but employers that neglect concerns about trust in senior leaders, stress in the workplace or job satisfaction risk losing their top talent, according to a report published this morning by the CIPD.

 

The CIPD's quarterly Employee Outlook survey found employees are much more likely to be among the 22% currently looking for a new employer if they express low trust in their senior managers, are dissatisfied with their job or are under excessive pressure every day.

Nearly half (47%) of employees who strongly distrust their directors / senior management team are looking for a new job compared to just 8% of workers who strongly trust their senior leaders.

Only 8% of employees that are satisfied with their job are looking for a new employer, compared to 57% of dissatisfied employees.

People who face excessive pressure in their jobs on a daily basis are more than twice as likely to be looking for a new job (39%) than those who experience excessive pressure once or twice a month (21%).

Claire McCartney, resourcing and talent adviser at the CIPD, said: "With many organisations struggling to compete and survive, the issue of organisation culture and values can take a back seat. Some employers may also feel that they don't have to work as hard to keep their people because there are fewer opportunities in the labour market that will allow employees to jump ship. However, vacancies always exist for motivated and skilled staff and employers risk losing their most valued employees - those most able to compete in a tough labour market.

"Trust forms a key part of the employment relationship and if employees feel there is a gap between what directors say and do, or that there is a lack of transparency or fairness in terms of how people are recognised and rewarded, they are likely to feel disenchanted. The openness, quality and frequency of communication from the top is also critical to trust, as is the extent to which any consultation is meaningful and happens before decisions are taken."

 

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But will they sit up and listen?

S Beard 26 Oct 2011

This is exactly the situation within the public sector at the moment where a great many staff are feeling demotivated due to a lack of trust in their senior managers abilities to handle change caused by the cuts in an effective and fair way. As a result, those with significant experience and talent are leaving in their droves whilst those without the motivation or capability to move on are left bailing out the water with colanders in a rapidly sinking ship.

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