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Unconcious discrimination still exists as a recruitment issue

David Woods, 29 Mar 2011

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One in six (16%) workers feel they have been discriminated against when applying for a job or promotion at some point in their career because of favouritism in the workplace.

According to the Employers Forum on Age, which carried out the research, the findings are backed-up by the theory that there is a tendency for people to recruit workers who bear similarities to themselves or to others in their company and this is done, for the most part, unconsciously.

In total, over a third (35%) of respondents felt they have been discriminated against when trying to move company or applying for a more senior position in the same company.

Age is the most common reason (17%), closely followed by favouritism/ the other candidate fitting the company's 'personality' better (16%).

Denise Keating, chief executive, Employers Forum on Age said: "Whilst age is the biggest discriminator in the workplace, it is important not to overlook other biases, such as favouritism or gender. There seems to be a very high instance of people being selected for a new job or promotion if their 'face fits', which unfortunately means some people feel that talent isn't enough to overcome prejudices. Whilst many companies have solid diversity policies, this may not run throughout the company down to individual team level, which is an issue that needs to be addressed."

The study also found that almost two thirds (62%) of employees said that all, most or some of their colleagues are similar to them. When asked what it is they had in common with their co-workers, age was found to be the most common factor (68%), followed by gender (62%) and social background (53%).

Keating added: "To some extent we all feel some bias that unconsciously affects our immediate reactions to people. However, it is important that employers do all they can to ensure this does not lead to discrimination or favoritism which could cause the exclusion of talented individuals from the recruitment process. Variation in the workforce brings fresh ideas and perspectives from which companies will always benefit."

This study has been commissioned to mark the annual Employers Forum on Age and Belief conference, 'Progression without Prejudice', which explores how employees at every level face discrimination through other people's prejudices, consciously or unconsciously, affecting their ability to progress. The event will take place on Wednesday 30 March at One Birdcage Walk, London.

 

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No surprise really

Bill Ryan 29 Mar 2011

Whilst the law can change quickly and organisations can repond to these changes quickly ingrained prejudices take longer to overcome. sometimes they are never overcome. This is human nature.

What is discrimination these days?

Natalie Newton 29 Mar 2011

I think there is so much political correctness around these days, that eventually when we decline a candidate for a job, they will be discriminated against for not being suitable for the job. Sometimes I feel that discriminations are justified. For example, you wouldn't want a 65 year old man to be a manual labourer, as the odds are it will decline their health. However, I am not unjust, I do think our prejudices should be reconsidered every once in a while. We are now in a much more open minded society. I would never discrimiate a candidate unless I genuinely thought they couldn't do the job they applied for.

Assumptions?

Maurice Watts 29 Mar 2011

@Natalie - And yet there are many over '60s who run marathons,dig allotments and the like. Whilst I'd agree that probably most would not be suitable for manual labour if an individual had applied for it knowing what was involved they should at least be considered, tested if necessary, to discover the reality. To those of us suffering from age to be told that we have "too much experience" is at best insulting. I'd have thought we represented a bargain and would probably show more loyalty (and possibly knowledge and experience)than someone much younger and with more options.

Discrimination/rejection

Angela 29 Mar 2011

I dont know if to call it discrimination or rejection but it is hurting. I thought of a change of career and started by taking a course in CIPD which I passed and I have applied for more than 200 jobs and not a single one has invited me for an interview. If HR will not accept me on the basis of not having HR experience which discipline will? Its frustrating.

Unconscious discrimination .......?

Brian Goulden 29 Mar 2011

As a 60+ male I find that I am well-accepted in countries out UK - particularly on the African continent - as someone who has a good level of experience that can be tapped into. However, having applied for UK based HR posts and not even been called for interview or, indeed, when I have made a telephone enquiry the person I have spoken to suggests I have too much experience, I can only assume that older people are discriminated against in employment. I do understand the need to develop the younger workforce and, in all my positions, I make a positive point of grooming someone to replace me but it's pretty clear that oldies are not wanted. One wonders if that is because we might challenge some of the younger (brash but less self-confident) managers!

What a waste of time and effort

Cormac McGrane 29 Mar 2011

As someone who has worked in the field of recruitment, selection and development for over 25 years, I am really surprised that someone took the time to carry out such research. Of course unconscious discrimination takes place in the selection process. What do you expect? The process is run by humans, not accountants :o) Sorry I meant machines. Every decision that cannot be made on a calculator is subject to personal bias on the part of the decision maker. This is known as "Human Nature". Gut feel rules our lives and long may it last. The objective of a good life is to educate that gut feel and learn to manage it effectively. The elimination of unwarranted discrimination is generations away as it is not a matter for the law, but for personal development and enhanced self awareness, emotional intelligence and lots of other good stuff. You might as well try to eliminate discrimination in marriage. Indeed, as an analogy, we spend months or years getting to know our prospective partners in life, yet that hallowed institution still has a significant failure rate. Discrimination means distinguishing between two choices. We will always discriminate, I like Coke, but avoid Pepsi. It is a silly discrimination, but I will often drink 7up if the choice is between Pepsi and 7up. The issue is about making educated choices as opposed to raw gut feel. Unconscious discrimination is about the person making the decision. It is their duty to their employer to make valid selection decisions, but to expect them to get it right all the time is inhuman. Even the best practice approach gets it wrong up to 25% and more of the time. Besides, there are so many factors to take into account in putting a team together, you cannot just rely on objective measures. Compatibility is important and if faced with the choice of the best qualified, with whom I couldn't work and the next best, I'll choose next best. Or if I felt that the best person might unbalance the team, then they can't be the best person. It is rarely about the CV. Well now that I have wasted a bit more time, I'll say ciao for now.

Stereotyping

Denise Currell 29 Mar 2011

"One wonders if that is because we might challenge some of the younger (brash but less self-confident) managers!" Is this not stereotyping of the worst kind too? By all means, more experienced managers might well challenge less experienced ones, but please let it be because they have more experience to share via coaching and mentoring, not because they believe that less experienced ones are 'brash and less self-confident'.

What a load of nonsense

Carol H Scott 30 Mar 2011

I read thiis article with a rising sense of incredulity, and thankfully Cormac McGrane said virtually everything I wish to. It really beggars belief that people can spend time seeking out spurious 'discrimination' to wave in the air triumphantly - I just thank goodness that this wasn't paid for by me, the tax payer. As an HR professional and a recruiter for over 25 years I am yet to find two applicants who are exactly the same - they just don't exist.

Absurd

Natalie Newton 31 Mar 2011

I agree with everything that Cormac has written, and i think its incredulous that we are expected to be objective. Some type of discrimination needs to take place in order to find the best candidate for the role.

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