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Overworking staff increases turnover at law firms, says PwC

Joe Williams, 29 Nov 2010

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There is a "strong correlation" between staff turnover and chargeable hours at law firms, according to PricewaterhouseCoopers.

Numbers released as part of their annual survey of the sector show that the top ten law firms have average turnover rates of 17-18%.

According to the accountancy firm, reducing turnover to less than 10% can reduce costs by £32,000 per equity partner.

The report suggests that most firms reduced the number of fee earners they employed over the last year, with average salaries also decreasing across the country. In London wages dropped by 10% to £59,000.

Matthew Thorogood, HR services partner at PwC, said: -Lawyers have not been forced to take pay cuts, just smaller pay rises following promotions. But morale could dwindle unless firms find alternative ways to reward staff satisfactorily."

Average bonuses increased from 15-20% of salary at the top ten firms where the proportion of female partners decreased from 18-14%.

A quarter of all staff do not have an appraisal, according to the figures.

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Overworked Lawyers

Simon Broomer 08 Sep 2011

Agreed. The firms are struggling to differentiate themselves and are prepared to go to extremes to win new clients and to preserve existing ones. This usually means not saying no to the clients demands, agreeing to unrealistic deadlines and working excessive hours. Fine if you are a partner getting most of the rewards, but not so if you are a senior or junior associate. At CareerBalance we are assisting more and more disaffected lawyers from City law firms.

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