Hands up if you have upgraded your iPad to 5.0 to gain access to its 'iCloud' feature? No doubt Apple will bring 'cloud computing' into the common language with this positioning of the virtual storage concept, just as IBM did with 'e-business' in the not too distant past.

Even in our own world of HRO service delivery, the Outsourcing Unit at the London School of Economics is positioning the concept of 'Cloud Business Services' or 'Cloud BPO' as the virtual delivery of HR processes and supporting technologies.

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