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Bosses step up search for top talent with mental toughness

Richard Bosworth, 18 Nov 2011

Richard Bosworth

The ability of MDs, CEOs and managers to recruit top talent with the mental toughness, knowledge and skills to keep their organisations moving forward will take on an unprecedented importance in 2012.

With the business world demanding more for less, coupled with forecasts of even more challenges ahead and one out of every 160 companies currently going into liquidation, having on board individuals with resilience and broad shoulders to deflect the turbulence will differentiate the good from the great.

Historically associated with the world of sport, and now commonly used by sports psychologists and commentators as well as business leaders, Wikipedia describes mental toughness as 'A collection of attributes that allow a person to persevere through difficult circumstances and emerge without losing confidence.'

The traits of those with mental toughness encompass confidence, self-belief, courage, creativity and constantly pushing themselves out of their comfort zone. They also include embracing challenges and living with uncertainty as the norm - which makes a lot of sense when we recall in sports how uncertainty fuels adrenalin. As spectators we can never anticipate the outcome, which ensures compelling viewing.

When it comes to recruitment, the pressure to filter the wheat from the chaff and only take on those equipped with the necessary resilience to motivate and keep their colleagues focused and on track is enormous. This pressure is compounded by the fact that businesses are setting their growth sights lower as the trend of taking on fewer full time staff and hiring more contract and interim personnel looks set to continue.

With bosses navigating a 'steady course' in 2012 by focusing on tight cost controls and pricing management to retain margin and volume, costly recruitment mistakes are therefore prohibitive. Unearthing the traits of mental toughness during the recruitment process is therefore critical before the i's are dotted and the t's are crossed on the employment contract.

With the recent national Stress Awareness Day taking on more relevance than ever in our extraordinary business climate, another key element of mental toughness is the ability of bosses and managers to deal with stress and transform it from a negative into a positive energy to power the company and the bottom line.

In firms which have shed staff - and in those which have not - the spotlight will inevitably shine even more intensely on current personnel who will be required to step up to the mark. I envisage Lean will remain a key watchword as productivity and 'Lean Thinking' initiatives are implemented to improve the turnover and gross profit of every employee.

I also recommend managers support their existing teams to become more resilient as this can pay dividends in every aspect. This recommendation is reinforced by colleagues of mine at Primeast whose experiential learning in handling organisational change includes delivering mental toughness programmes across the private and public sector.

Their evidence is that such programmes are invaluable - particularly for companies entering a period of restructure or other change. This is because they ensure that managers are prepared psychologically to take the business forward and because they support the employees who have to pick up the pieces, having lost colleagues in restructure and redundancies.

I would also wholeheartedly urge that, as well as recruiting those with the mental toughness to support their teams in the aforementioned manner, bosses should hone and tone their own mental alertness.

The mental and physical wellbeing of today's leaders is critical to the performance and success of their respective organisations.

With the next 24 months forecast to be even more testing than the last three years, having the focus to persevere, build strong teams and keep bouncing back will hold them in good stead for the marathon challenges ahead.

Richard Bosworth (pictured) facilitates What If Forums.

 

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Steely unemployed have mental toughness in abundance

Sally Glover 23 Nov 2011

Bosses should start looking for talented people with mental toughness amongst the unemployed. For those with ambition, who enjoyed promising careers until organisational downsizing moved them aside, maintaining their confidence, self-belief and courage is the challenge they face on a daily basis; a challenge much harder to achieve without the validation of a boss's thanks for a project completed, an email of acknowledgement from a satisfied customer or the grateful smile of the junior staff member you helped to separate the trees from the wood. The search for a new job constantly demands creativity and pushing oneself out of one's comfort zone. As for living with uncertainty as the norm - staying positive, upbeat and focussed during long-term unemployment is the true test of holding one's nerve. One of the first things the talented unemployed address is dealing with the stress of their situation and focusing on transforming it from a negative into a positive energy. Getting back into work will call upon all their reserves of resourcefulness, drive and, when faced with rejection, resilience and self-belief. The good news for those bosses on the lookout for top talent with mental toughness is, of course, that if they can't find the character they're looking for under their noses, Linkedin will quickly lead them to millions of mentally tough cookies eager to show the sterner stuff of which they're made.

Resilience is misleading

Gillian Flegg 27 Nov 2011

A misleading style. One can seemingly not be aware of what is around and happening by shunning the bad news and ploughing on ahead regardless. These times require maximum creativity with your best talents put forward and not hidden through lack of aspiration and clear aims.

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