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Tim Casserley, 11 Aug 2011
Increasing numbers of CEOs are calling for organisations and their leaders to find more sustainable ways of operating, says Tim Casserley.
There is growing awareness – prompted by the recent financial crisis and the finite nature of the earth's resources – that businesses are inextricably linked to the health and prosperity of society and the planet, and that the commercial future of an organisation depends on leaders recognising this complex interdependency in their decisions and actions.
Organisations that fully embrace this way of operating are compelled to rethink the role and nature of leading. Serving a wider community of interest, rather than the exclusive pursuit of growth and shareholder value, is a fundamental change in orientation, but one which effective leaders, in my experience, have always understood. Some visionary HR departments are already rethinking their approach to leadership development to better reflect this changed world view. I am going to argue, however, that few have grasped the scale of the shift that is required.
Ian Cheshire, CEO of multinational retailer Kingfisher, said: "it is very hard when you are inside one paradigm, to really visualise a different one." The paradigm we now inhabit sees organisations as 'systems' with machine-like characteristics that can be controlled and driven (by superstar leaders) in order to achieve the required shareholder return. These beliefs are the basis of management ideology. They rest on the flawed assumption that the traditional 'sciences of certainty' can best explain our experience of organisations and how to manage them; that management is, in fact, a scientific discipline.
Originating with Taylor in the 1900s, they have been refined and promulgated by the management consulting industry and business schools ever since. Such ideas are poorly suited to the commercial reality our leaders now face. Learning about 'best practice' principals and elaborate planning tools is unlikely to develop more effective leadership in the face of uncertainty and the messy unpredictability of daily business life.
Sustainable leadership
A different perspective is needed to prosper in this environment. Organisations are not predictable systems, but messy processes of people engaging in everyday interaction and conversation. Leadership is about putting sustainability at the core of the leader's day to day activities by focusing on four, equally important and inter-dependent relationships:
Inter-personal – attending to personal purpose, the impact of one's own leadership gestures and psychological and physical health. Our research shows that leaders who manage their own sustainability first, have greater capacity to build long term sustainability at an organisational, societal and environmental level.
Organisational – attending to the patterns of the conversation in the organisation, to ensure its innovative capacity and long term endurance, as well as the quality of one's own participation in it.
Societal – ensuring the organisation creates social value and prosperity.
Ecological – minimising the environmental impact of the organisation.
We believe effective leadership is concerned with developing high-quality relationships across all of these dimensions. This generates sustainable leaders, who in turn create sustainable organisations.
A delegate to one of our recent seminars captured the mood. She said, 'We cannot go on like this'.
We cannot go on thinking that our organisations are separate from the wider social and the natural ecology in which they operate and that they are ruled by the sciences of certainty. Our fear is that unless we start to visualise a different kind of leadership, we will slide into another crisis that will cause immeasurably greater economic and social damage than the last one.
Tim Casserley is founder of Edge Equilibrium
3 comments on this article |
Bay Jordan 11 Aug 2011
You are absolutely right. However, to paraphrase Einstein's statement "You cannot solve a problem from the same level of consciousness that created it" you cannot mend a broken model/system without changing the model/system. At present there are few encouraging signs that this is happening.
Jon Ingham 11 Aug 2011
I agree Bay. We're not going to see a major uptake in Einsteinian 'quantum business' when a Newtonian / Taylorist perspective still works (working defined very narrowly here). Something else has to change first. Jon Ingham Strategic HCM http://strategic-hcm.blogspot.com
Rowan Bosworth-Davies 11 Aug 2011
A significant volume of the problem faced by contemporary leaders goes back to the times of the Mergers and Acquisitions mania of the late 1980's, the 'Decade of Greed', when companies were raided and looted, all in the guise of 'shareholder value'. Sustainability, relationships with community, duties towards society more widely, all were jettisoned in the pursuit of profit, and when the raiders could not split up the corporations, they took huge sumes in 'greenmail' to go away. The attitudes that underpin this culture still exist in the minds of many, particularly within the Financial Services Industry. This new approach is so badly needed to begin to deconstruct this obsolete value model.
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