Features
Virginia Raemy, 11 Jul 2011
With HR teams under pressure to cut costs, yet still deliver a quality of hire, many are bringing some, if not all of their recruitment in house.
With advancements in web 2.0 over recent years, social recruiting is gaining pace, and it's becoming integral to the recruitment strategy of many organisations. So why pay agency fees if you can do the social recruiting yourself? If this is the case, is the increased reliance on social media to recruit talent, going to put the nail in the coffin of the external recruiter?
Of course, in-house recruitment teams are highly talented; they have access to the same social platforms as any consultancy does. But can an external recruiter add value in this area to a greater degree that an in-house team?
The idea of the external recruiter role being made redundant because of outside forces is by no means a new phenomenon. The same argument was raised when the likes of online job boards were first introduced, and revolutionised the recruitment landscape. Why pay someone to recruit for you when you can do it yourself was a recurrent theme?
Almost a decade on the external recruiter still very much exists, job boards still exist and the two complement each other. The agencies became job board experts, knowing which ones to use, or in some cases avoid. But they also had the knowledge to be able to write effective copy for vacancy specifications on these platforms, and what combination of job boards to target. These consultancies came out on top, it wasn't the end of them, and rather it spurred them on. In fact it is these that still dominate job boards today.
So can the same be said for the raging debate over social media putting an end to recruiters? It appears so. The reason why the two will coexist is simple. Whilst some in-house teams will take the social recruiting element in house, it will not be done by the larger HR community. Many smaller businesses don't have the resources in house to have a strong social presence, or the capital to outsource to an RPO outlet for example, that has access to social media expertise at a low cost.
What's more, an effective social media campaign takes time and effort if it is to be successful. Finding candidates for roles doesn't happen instantly - it is about building up a following and ensuring you have the correct reach. Building talent communities over a period of time which can be turned into talent pipelines takes a great deal of time and investment, and it requires the correct skills set to do so. In house resourcing teams simply don't have the capability to do this on the same scale as the consultancies that are on top of their game. Put simply, recruitment consultants, unlike most in house resourcing teams are incentivised to do this.
With incentives in place, the same cycle we saw with job boards is inevitable. The consultancies that are on top of their game will become the experts in social recruiting, and we are already seeing evidence of this. They will lead the way in social recruiting, and the debate that is raging will be laid to rest.
Virginia Raemy, Managing Director of recruitment website TalentPuzzle
3 comments on this article |
Lucy Eckersley 12 Jul 2011
I think this is an extremely interesting topic Virginia and one which we at True North Human Capital Consulting have been debating of late with a number of our clients. I think the answer is that both external agencies and in-house teams need to get to grips with new methods of social media recruitment as undoubtedly it is the future of talent acquisition. One important element that I don't think your article completely covers is the significance of organisations empowering existing employees to take ownership of their social media recruitment strategy. If social media recruitment is all about using social platforms and networks to acquire the best talent then surely your current staff are best placed to do this? And yes, in addition to successfully acquiring additional great (and let’s face it cost-effective) talent into your business, you are also engaging your workforce as employer brand ambassadors!
David Palmer 13 Jul 2011
An interesting comparison of emerging Social Media recruitment with the hitherto perceived threat of the Job Board. I agree with the overall conclusion and would add that external recruiters will have to not only master the social media space but also embrace new ways of engaging with the Employers market more effectively. The days of serving a few key Clients like some Dickensian lawyer are gone and in order for agency recruitment to survive it must adapt.
Peter 15 Jul 2011
Hi Virginia, Interesting subject. I don't see it as a line in the sand but rather a transformation from one way of working to another over a period of time. Recruiters need to understand the new "hidden" jobs market and the changing make up of the current work force. Many jobs are won and made available via word of mouth, we all know this but there is a massive new area opening up that was never previously available to all recruiters, employers or employees. This is were a "savvy" recruiter that takes advantage of social media services such as Linkedin, builds relationships with. Let me explain a little. How many people in existing jobs are unhappy with their job? Probably quite a few I think. How many of those "unhappy" folk are actively looking for a new role? Possibly not many except those that are really unhappy and cannot stand it any more. Even those that are happy in their current role are potential clients to move onto a better opportunity with more pay with no geographical boundaries. A clever recruiter builds relationships that may lie dormant for quite some time, but never the less that time comes sooner or later. Temp workers probably were used to being "registered" with an employement agency, but many full time employees don't. One can only imagine at the size of this potential recruiters market that can pay good commissions to prospecting employers! It is virtually "everyone". The relationships will get far more, how can I say, "at your finger tips" than ever previously possible. I would even say that this includes people (like myself) who have been in a job for 24+ years. My warning is to companies that have the attitude of times gone past that we the employees have to "beg" for a job. In fact I would predict that it will invert! What I mean by that is that an employee could hire an agent to work for them to find them the highest best paid job in the market place that matches his criteria, ie tender themselves out. Businesses need to do the leg work with hired agents who are paid by prospecting employees. In fact I'd pay one of these guys right now if I could find one. Imagine that concept, sound like planet Mars? Of course because the last time this condition existed was when my father (silent generation) was working after WWII in the 50 & 60's. He had 3 jobs and paid off multiple blocks of land in a few short years!!! Businesses today (not only in Australia) have a brief breather due to the recent GFC but all things being equal a time is at hand with the retiring Boomer generation entering retirement and leaving and we'll be in sync with even a reasonable upswing in the economy and the unemployement rates will plummet like never see in our life time, something this generation (X & Y) is yet to experience. Can you imagine parts of Australia at 3% unemployement rates when we just went through the worst economic down turn for 75 years! Imagine what will happen when it turns. This begs the question, what is our attitudes to bringing in foreign workers? Mmm food for thought. We in Australia have seen unemployement rates at 3% (Perth) with some mining projects struggling to get workers (hence special visa 457 to allow foreign workers in just for these projects) and only have a brief breather due to our economoy about to go south for awhile...when it turns and it will, eventually businesses will be head hunting like we've never seen before. Now imagine the US, Australia, England, Europe, Canada and any other country that had a "Boomer Generation" will all be in the same boat at the same time! It may even become difficult to get that Indian, Mexican or Chinese worker (BRAC countries) to come over and work for us to pay our taxes for retirement as these economies continue to grow they'll draw on their own labour needs... I have explained this in greater depth on my "unadvertised" blog :-) My 2 cents worth..
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