Opinion
Siân Harrington, 01 Nov 2011
How long before an HR director is viewed as successor to the chief executive officer? With one of the world’s top management thinkers saying “HR is a contaminated brand” and a CEO declaring “there is something wrong with the name HR,” we may be waiting until Hell freezes over.
I happen to think there is way too much soul-searching over names (take that from someone who used to work at The Grocer - magazine for a sector in which no one calls themselves a grocer anymore), but the above views from Charles Handy, the first member of our HR Most Influential Hall of Fame, and a CEO interviewed by Ashridge Business School for HR magazine, show there is still a long way to go before HR properly rids itself of its image as an internal-facing, non value-adding cost to business (see HR Most Influential microsite).
And yet there is absolutely no reason someone with the title HR director should not become CEO. For it is not the name or position that matters but the value that is delivered by that person or role.
And this is the crux. Strategic HR delivery is still flaky. For all those who are doing it well, there are more that lack the courage and drive to prove HR is not just a business partner but embedded in business as much as operations, finance and marketing.
Six years ago, former GE boss Jack Welch wrote: "Without a doubt, the head of HR should be the second most important person in any organization. From the point of view of the CEO, the director of HR should be at least equal to the CFO" (Winning, 2005).
With people - and talent - the main competitive edge of the 21st century, and HR deeply involved in business transformation, one would expect Welch's words to be reality today. Yet, in some cases, HR is still struggling to get onto the board, let alone be number two. Without that, an HRD has no chance of becoming CEO.
As our cover story reveals, the jury is still out as to whether HR can be a route to the CEO role. In the UK, 49% of FTSE 100 CEOs have a financial background. The number of CEOs with an HR background? A big fat zero.
Yet, in emerging markets, it is not such a big leap from HR to CEO - and for good reason. As I meet HRDs from countries such as India and China, I am struck by their 'business first, HR second' approach (see Adil Malia profile, p38). It's no coincidence they have also worked in operational, marketing or line management roles - and that they see no barrier to the top job.
Many HRDs just don't want to be CEO. But for those that do, I echo the views of McDonald's Europe HR chief (and surely CEO in waiting) David Fairhurst. To make the move from HR to CEO, he says, it takes courage, curiosity and charisma. Come to think of it, isn't that what we need from HR in the first place?
4 comments on this article |
Sean Lapham 16 Nov 2011
Hello Sian Your perceptive article cuts straight to the centre of the issue: the crux is just how much value HR delivers, and is perceived to deliver, to the rest of the business. Reading your article, two observations struck me, which at first sight seemed to be contradictory: 1. HR is the department trusted with the development of talent within the business – including leadership and management capability 2. No one from an HR department is deemed to have sufficient leadership and management capability to lead an FTSE 100 company How can this be? Surely the development department would have decisive, strong, future focused leaders aplenty? Why has HR failed to look after its own? And if HR has not developed sufficient leadership capability within its own executives, how much value have leadership development initiatives for the wider population delivered to the business?
Pashori Lal 17 Nov 2011
Hi Sian I agree with your insight and incisive argument. HR is a leading function and the HR Director should be taking the strategic Vision and strategies, implementing plans and actions to deliver against them because of the way HR supports this across the range, and taking an action and very visible place in discharging this high profile responsibility. The question is how many people in this role are able to understand (in the first instance) what is required, have the courage to influence the other Board Members to the degree required (after all, it takes substantial time and effort to do this) and then (or is it first) take the lead in designing and implementing change. This is organisational design and development through and through, supported by Finance in developing key aspects of any Future Operating Model, Operations in helping to understand failure and success points and ensuring success is embedded from the beginning. It is very much a team effort and HR has such a lot to offer in terms of strategic development. Pashori
Simon N 17 Nov 2011
This discussion is timely. The workplace is getting more complex and tense and the difficult issues, which are mainly human beings related in nature, require more sophisticated leaders and leadership. HR's time, like that of financial management and more latterly IT, is coming. My view is that we should see HR professionals more involved in external business issues. Customer and client related, commercial discussions related to products and services and pricing ...etc. "Strategic" gets mentioned often and "business" also. HR professionals need to experience a different view and understand their business from a differnet place. That does take courage. It is, though, curiosity that makes it fun and safe - professionals who are good in the HR space should enjoy the external experience. I was fortunate, as an HR professional, to experience marketing, sales and operational roles before becoming a MD. It was my external commercial experiences, balancing my internal HR and operational experiences that made the biggest difference to my confidence. And it's probably one's confidence that drives their courage and curiosity.
Doug Sawers 18 Nov 2011
Hi Sian, Great subject. I agree with the comment that HR's time is coming...as long as there is collective courage and some personal bravery. It would be a huge boost for the profession if some HR names made it to CEO roles. To run a business in hugely different from running even a critical function though, and very few get there without experience gathered from several areas along the way. A finance background is useful but the comparative success of that profession is probably significantly due to the type of individual the profession attracts in the first place - and many finance-backgrounded leaders have also led operations or smaller divisions before reaching CEO. For me HR has itself to be more diverse in its own sourcing and generation of talent - it should be more inviting to high-achieving leaders from other areas, so that it is first seen as a logical place to progess. And the courage piece is HR leaders themselves being brave enough to tackle operational or sales positions en-route towards the top job.
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