Amina Graham, group executive director of corporate services, RHP
Sian Harrington, September 13, 2016
Amina Graham joined RHP as the executive director of corporate services in 2008 after 22 years at Marks and Spencer.
Graham has a wealth of business experience in customer service, people management, organisational development and complex change delivery. At M&S she led the successful delivery of a portfolio of strategic programmes which made a significant contribution to the group’s return to growth.
Graham's commercial acumen and expertise in customer service has helped RHP deliver sector leading digital services; achieve the gold standard in Investors for People; gain first place in the 2016 Great Place to Work list; win the 2015 CIPD overall award for best employer and employee engagement; RHP being recognised as the most innovation friendly organisation in the housing sector; and RHP becoming one of the top performing organisations in the sector with customer satisfaction at 85% and employee satisfaction at 95%.
Shaun Smith, author of critically acclaimed business books “Bold - how to be brave in business and win” and “On Purpose” recently did a case study of RHP which you can find here.
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