Baljinder Kang, executive director of people services, Midland Heart

Kang has more than 25 years of operational and strategic HR experience across sectors including private, public, voluntary and not-for-profit

Responsible for HR, learning, health and safety, and facilities management, the CIPD fellow attributes her success to having a thorough understanding and appreciation of high-quality delivery that really adds value to a business.

She has coached and mentored a number of colleagues to senior positions, supporting their career development and aspirations. Kang views this as one of the most important roles of a senior leader – developing and growing talent.