According to web-based expense management solution company WebExpenses, fewer than one in five organisations (17%) use software-based web expenses solutions, 8% ask staff to file claims by email and 3% do not reimburse expenses at all.
More than a quarter (26%) of organisations are planning to amend their policy for claiming on travel, hotel and meals expenses because of the recession.
James Brewis, managing director at WebExpenses, said: "It is clear there is an opportunity for organisations to reduce their travel and entertainment spend and the costs associated with processing expense claims.
"[But] our experience tells us that headcount and accounts receivable are typically the first areas of focus in the face of a downturn and that travel and entertainment are often part of the second wave of cost-saving initiatives."
Employees kept in the dark about their employer's expenses policy
Despite the role of workplace expenses finding its way into the media spotlight over the last month following MPs' expense scandals, 30% of employers do not make their expense policy available to employees and 70% still rely on a paper-based process.
